with Hugo Castro, author of
the Accidental Techie newsletter on Linkedin,
and Gozi Egbuonu, accidental and now intentional tech leader.
Wednesday, March 25, 2026, from 3-4pm Eastern, Noon Pacific
You never applied to a tech job, but somehow you are the person everyone turns to for tech help and assistance at your nonprofit. Learn how to transform your experience as a problem-solver into a professional career as a nonprofit tech leader from two people who have lived it.
This webinar walks you through the transformation from firefighter to strategic advisor. Hugo and Gozi will share what separates reactive problem-solvers from strategic technology leaders, and give you practical frameworks for repositioning yourself professionally. You’ll discover how to communicate your value differently, build the right relationships, and choose projects that showcase your strategic thinking.
You’ll connect with peers facing similar challenges and leave with concrete tools including assessment frameworks, communication scripts, and a clear action plan for your next career moves.
Perfect for anyone managing databases they inherited, coordinating systems they never chose, or just tired of hearing “you can do that, right?”
Learning outcomes
- Build a transformation roadmap using four pillars: skills, relationships, projects, communication
- Identify your position on the accidental-to-intentional spectrum and key mindset shifts needed
- Reframe how you communicate your work to position yourselves as strategic advisors, not tech fixers-for-free.
As with all our webinars, this presentation is appropriate for an audience of varied IT experience.
Community IT is proudly vendor-agnostic, and our webinars cover a range of topics and discussions. Webinars are never a sales pitch, always a way to share our knowledge with our community.
Presenters:

Hugo Castro never planned to work in technology, but somehow became the person everyone called when systems broke. Over 15+ years at organizations including TAG, Groundwork Collaborative, and Democracy Fund, he transformed from reluctant troubleshooter to strategic technology leader, managing operations and technology for nonprofits ranging from $400K to $40M budgets.
Hugo led digital transformations, Salesforce implementations, systems migrations, and emergency remote transitions while training staff on systems he had to learn quickly. He’s a Certified Practitioner of Human-Centered Design who finally realized this journey from “accidental” to “intentional” was worth documenting.
He now writes The Accidental Techie Newsletter, helping nonprofit technology professionals make the same transformation without the trial and error. Hugo very recently launched Flourish Collective to help nonprofit organizations co-create operational systems that help their mission and people thrive. Hugo is always happy to discuss career paths from accidental to intentional nonprofit tech leader.

Ngozika Egbuonu, DBH-C, MA, MS is a dedicated and versatile Doctor of Behavioral Health candidate skilled in bridging analytical insight with strategic communication. With advanced degrees in Psychology and Medical Humanities and Bioethics, Gozi brings a unique dual‑perspective to roles that require both quantitative rigor and creative thinking. Her experience spans project management, fundraising, event coordination and planning, program direction and leadership, research, and volunteer leadership—equipping her to drive initiatives from conception through execution.
Passionate about fostering inclusive environments and empowering teams, Gozi thrives on leveraging data, storytelling, and collaboration to deliver meaningful impact to patients, communities, and all in need. She was happy to participate in this conversation and presentation on moving from being an accidental to an intentional nonprofit tech leader, a career path she knows well from her own lived experience.
Photo by Gilly Tanabose on Unsplash