Last updated: May 2026
Community IT Innovators, Inc. is a 100% employee-owned managed IT services provider exclusively serving nonprofit organizations. We take your privacy seriously — not just as a legal requirement, but as a reflection of the trust our clients place in us. This policy explains what information we collect through communityit.com, how we use it, and your rights regarding that information.
When you register for a webinar, download a resource, or contact us through our website, you may provide:
Your name
Your organization name
Your email address
Your role or job title
We require only what is necessary to respond to your request or provide the service you have asked for. We may ask for additional option information.
When you visit our website, we automatically collect certain technical information, including your IP address, browser type and version, pages you visit, time and date of your visit, and time spent on pages. This data is collected through server logs and third-party analytics tools (described below) and is used in aggregate to help us understand how our site is being used and improve it.
Our website uses cookies — small files stored on your device — to support site functionality and analytics. Below is a description of the specific cookies we use.
Analytics cookies
We use Google Analytics to collect information about how visitors use our website, such as pages viewed, approximate session activity, and general website usage trends. Google states that GA4 website tags use first-party cookies to distinguish unique users and sessions. For more information, please review Google’s information about how it uses cookies and its Privacy Policy.
HubSpot cookies
We use HubSpot tools on this website, which may place cookies in your browser when HubSpot-hosted content or the HubSpot tracking code is used. Depending on your setup, these cookies may support analytics, forms, chat, or other website functionality. For more information, see HubSpot’s Cookie Policy.
How to delete cookies
You can delete cookies at any time in your browser settings. In Chrome, you can delete existing cookies, see all site data, remove cookies for a specific site, and allow or block third-party cookies. In Safari on Mac, go to Safari > Settings > Privacy > Manage Website Data and remove selected website data or all of it. On iPhone, you can clear Safari history and website data from the History/Clear controls in Safari.
Third-party policies
For more information, please review the relevant third-party policies: Google’s cookie and privacy information, and HubSpot’s cookie information.
You can instruct your browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of our site may not function properly if cookies are disabled.
We use the information we collect to:
Respond to inquiries and requests for information about our services
Register you for webinars and send you relevant event communications
Fulfill requests for downloads or free resources
Send our newsletter and other communications you have opted into
Improve our website and understand how visitors use it
Communicate with active and prospective clients about our services
We do not use your information for automated decision-making or profiling.
Community IT Innovators does not sell, rent, or trade your personal information to any third party, for any reason, ever.
When you register for a webinar, your contact information (name, organization, and email) may be shared with the webinar’s featured speaker(s), so they may follow up with you if they choose. This is disclosed at the point of registration and you may decline to register if you prefer your information not be shared in this way.
We work with the following third-party platforms to operate our website and communications. Each is contracted to use your data only to perform services on our behalf:
HubSpot: CRM platform used to manage contact records, form submissions, and communication history
Mailchimp: Email marketing platform used for our newsletter, webinar follow-up, and client communications
Google Analytics: Web analytics platform used to understand site traffic and visitor behavior
Microsoft SharePoint: Internal platform where we may store contact records submitted through our website
These providers are obligated by their own privacy policies and our agreements with them not to use your data for their own marketing purposes.
We may disclose your information if required to do so by law or in response to valid legal process, such as a court order or government request.
If you register for a webinar or download a resource from our site, we retain your contact information in our systems indefinitely unless you request its deletion or unsubscribe from our communications. If you unsubscribe from our email list, we will remove you from active communications but may retain a record of your unsubscribe status to prevent future accidental contact.
You may request deletion of your data at any time by contacting us at the address below.
Depending on where you live, you may have certain rights regarding your personal data. Residents of California and several other US states (including Virginia, Colorado, Connecticut, and Texas) have rights under applicable state privacy laws.
To exercise any of these rights, please contact us using the information in Section 10. We will respond to verified requests within 45 days.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include access controls, encrypted communications, and regular security reviews — consistent with our work advising nonprofits on IT security best practices.
That said, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, and we encourage you to be thoughtful about what information you share online.
Our website contains links to external sites, including our clients’ websites, partner organizations, and resources we reference in our content. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have questions about this privacy policy, would like to request access to or deletion of your data, or have any privacy-related concerns, please contact us:
Community IT Innovators, Inc.
712 H Street NE, PMB 93733
Washington, DC 20002
202.234.1600
Email: [email protected]
Community IT Innovators is 100% employee-owned and has served nonprofit organizations exclusively for over 25 years. Our commitment to privacy reflects the same values of trust, transparency, and mission-alignment we bring to every client relationship.
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