Managed IT Services Pricing

Get the Level of Service That Fits Your Organization

At Community IT, we don’t shoehorn nonprofits into one-size-fits-all pricing for managed services. We offer three tiers of tailored IT service packages that are made for your mission – so you can get the support you need to achieve it.

We quote your solution based on the number of workstations and devices being supported. We don’t bill based on the number of users or charge for a monthly block of service hours.

Community IT can support an all-remote environment, or can support you entirely remotely.
Contact us to discuss remote all-inclusive support and pricing.

	Essential	Unlimited Helpdesk	Complete
Device Management
Remote Monitoring & Management 24x7 monitoring of device status, centralized scripting, antivirus management and systems inventory.
Automated Microsoft & 3rd Party Patching Deployment of tested software updates, patching for known vulnerabilities on Microsoft and other common software platforms.
Remote Desktop Support Agent Ability to access systems remotely to address end user problems.
Web Content Filtering Screening for unknown or nefarious web IP addresses to prevent navigation to malicious sites.
Performance Reports & Dashboard Customized reporting on service tickets, device inventory, patch status, system usage.
IT Support
Help Desk Support In-house team of IT professionals dedicated to addressing day-to-day end user problems.
On-Site Dispatch Response to technical issues that are handled more effectively or efficiently on-site.
Business IT Solutions IT management, planning and strategic guidance on connecting technology solutions to business needs.
Advanced Technical Support Response to unique or advanced technical problems that require senior level engineering support.

Included as part of fixed monthly price

Available on an additional hourly rate basis

The table above applies to managed services

Project and consulting work are performed at custom rates.