Co-Managed IT

We provide IT that’s made for your mission.

Co-managed IT, also called supplemental IT, is a partnership model where Community IT works alongside your existing internal IT staff rather than replacing them. We take on defined pieces like help desk escalation, security monitoring, or after-hours coverage so your in-house team can focus on institutional knowledge and strategic priorities instead of stretching to cover everything.

Help desk escalation for issues beyond your team’s day-to-day bandwidth

IT assessments to identify gaps and prioritize what needs attention

Specialized expertise in cybersecurity, cloud, or compliance

Strategic IT and AI readiness planning, matched to your team’s goals and roadmap

Access to enterprise-grade tools and vendor relationships at nonprofit-friendly pricing

What is co-managed IT support?

Co-managed IT is a partnership model, not a replacement of your team. Community IT works alongside your existing internal IT staff, handling agreed-upon areas like help desk escalation, security monitoring, or specialized projects, while your team keeps ownership of the day-to-day relationships and institutional knowledge only they have.

What is supplemental IT support for nonprofits?

Supplemental IT support is another name for the same co-managed model: outside expertise that fills specific gaps in an existing internal team, rather than an all-or-nothing outsourcing arrangement. Nonprofits use it to cover skill gaps, extend coverage hours, or add capacity for a one-time project without needing to hire more full-time staff.

We know IT services for nonprofits – and we do it better.

At Community IT Innovators, our process is based on 25 years of exclusively serving nonprofits. We help organizations to plan for, implement, and maintain systems that are perfectly fit to their unique needs, ensuring that our clients are prepared for the future with systems that support their missions.

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