As an IT Business Manager (ITBM), Erik Solce guides clients through complex implementation of effective technology investments and utilizing efficient IT services in direct support of their missions. He also assists with long-term planning, budgeting, and strategic goals.
The Community IT ITBM service provides an outsourced IT manager to clients at a reduced cost to hiring and having an IT manager on staff. These managers are a resource dedicated to matching technology solutions to clients’ business needs. To do this well requires an ongoing conversation with the client to continually understand their business needs, and then effective communication with client staff and leadership about the ways specific technology solutions can meet those business needs and how to budget for technology.
The ITBM makes recommendations on IT investments, training programs, maintenance, and licenses. They help the client be forward-looking, and act as a vendor-agnostic, trusted advisor with deep knowledge of the nonprofit IT software and platforms available. Because Community IT works in partnership with clients to manage long-term IT needs, the ITBM relationship with the client makes them a true asset.
Erik has 18 years of IT experience working his way up from help desk to systems engineer. He started in IT by working for his high school during the summers preparing computers for the next school year. He interned at the US Army Corp of Engineers as help desk technician while attending MCTC in West Virginia. After working his way up to systems engineer focusing on Windows Server, Exchange, and virtualization, Erik then ran his own MSP providing support to local small businesses in Louisville before being hired as an IT Business Manager with Community IT. Erik is pursuing ITIL certification.
Erik lives in Louisville Kentucky with his girlfriend and their cats. He enjoys cooking for friends and family. He likes coffee a little too much and enjoys playing strategy games with friends on the weekends and snowboarding in the winter when the weather permits.
Join guest speakers Sarah Di Troia from Project Evident and Jean Westrick from the Technology Association of Grantmakers to walk through this new tool.
Wednesday, March 27 at 3pm Eastern, Noon Pacific.
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