Johanny Torrico brings over fifteen years of experience managing teams and operations to her role as Chief Operating Officer at Community IT, where she leads the largest internal team providing services to clients. A calm and organized leader, Johanny is responsible for the service and technical operations for all the teams at Community IT. She also leads staff development and internal business processes, with a focus on staff retention and career mentoring.
During her tenure at Community IT, Johanny has mastered every role she has taken on including network administrator, network engineer, and service manager. She still enjoys providing technical support to our clients, participating in our professional services team, and implementing technical solutions. She draws on her long experience interacting with nonprofit clients in various roles to understand how best to partner with our community.
Prior to joining Community IT, Johanny served as Director of Technology for The National Association of People with AIDS (NAPWA) for nearly four years. Previously, she worked for 11 years at Whole Foods Market, where she was the Facility Leader for their food plant in Landover. Through these management experiences Johanny gained extensive leadership, planning, management, and customer service skills.
Johanny holds a B.S. in Computer Information Systems. She is a VMWare Certified Professional and a Microsoft Certified IT Professional for Office 365.
To learn more about Johanny’s career path, view her interview, part of the Community IT Voices series.
CTO Matthew Eshleman, Director of IT Consulting Steve Longenecker, and IT Business Manager Team Lead Norwin Herrera hold a lively and specific discussion of all things nonprofit tech for 2025 and beyond. January 22 at 3pm Eastern, Noon Pacific.
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