Learn how to manage new tech changes at nonprofits using this simple and powerful team-building tool.
Wednesday, September 18, 2024, at 3pm Eastern, 12 Noon Pacific
Have you ever used a skills matrix in IT change management at your nonprofit?
Do you know your super-users and early adopters? Your champions and ambassadors? Do you know who on your staff will happily and reliably use the tool exactly as trained vs your staffer who is always looking for new features and finding new shortcuts? Do you know who usually needs a little extra training and review sessions? Who is tech-hesitant, or even tech-phobic? How can you make your IT roll out a success for ALL your users? Can using an IT skills matrix make a difference?
Join Build change management expert Heather Ritchie in an interactive, free webinar to learn about this simple and effective tool. She will share a spreadsheet template, talk through real life scenarios and examples from her work, and explore the benefits and challenges of creating a staff skills matrix.
A skills matrix is also a useful tool to increase the value of training and enhance your conversations about professional development. Where are you investing in your staff skills? Where should you invest? Where do your staff want to learn and improve? What skills will help them and your nonprofit the most?
How can using an IT skills matrix improve new tech rollout?
Build Consulting download: IT Skills Matrix Template
As with all our webinars, this presentation is appropriate for an audience of varied IT experience. Community IT believes strongly that your IT vendor should be able to explain everything without jargon or lingo.
Community IT is proudly vendor-agnostic, and our webinars cover a range of topics and discussions. Webinars are never a sales pitch, always a way to share our knowledge with our community.
Presenters:
Heather Ritchie has spent the last 20 years supporting organizations and leaders to find effective ways of achieving results for the people they serve. She has led change management efforts in nonprofit, academic and corporate sectors, serving in a variety of roles from senior leadership to educator, coach and consultant. Heather brings a passion for connecting social purpose with the strategy, tools and technology to make the world a better place – on budget, on time, and for measurable impact. Throughout her career, Heather has focused on communication as the foundation for navigating change, bringing a strong ability to listen and diagnose challenges to find creative, tailored solutions.
Carolyn Woodard is currently head of Marketing and Outreach at Community IT Innovators. She has served many roles at Community IT, from client to project manager to marketing. With over twenty years of experience in the nonprofit world, including as a nonprofit technology project manager and Director of IT at both large and small organizations, Carolyn knows the frustrations and delights of working with technology professionals, accidental techies, executives, and staff to deliver your organization’s mission and keep your IT infrastructure operating. She has a master’s degree in Nonprofit Management from Johns Hopkins University and received her undergraduate degree in English Literature from Williams College. She is happy to interview Heather Ritchie about using an IT skills matrix.