Robin Harris

Robin Harris is currently serving as the On Site Support Team Manager. In this role she assists our On Site Support Admins, serving as a technical back up for escalations and questions, and helping manage their schedules and the services provided to our On Site clients.

Previously, Robin was a Cloud Technology Engineer working primarily on SharePoint migrations and other tech projects.  Her mission is to help clients become more comfortable using cloud technology to work from anywhere. When problems arise, her approach is calm and caring and she aims to eliminate anxiety. Prior to joining Community IT Innovators, Robin worked at a local charter school for 10 years.

Robin enjoys being able to work in the Information Technology field while contributing to the overall missions held by nonprofits. Church, children, knitting and Star Trek occupies her time when she is not working. Robin has A+ certification, and is pursuing Microsoft Certified Professional certification. She is HDI Help Desk Support Center Team Lead certified.

In 2022 Robin was interviewed about her previous position as a Senior Help Desk Analyst and you can find that podcast and video here to learn more about the Community IT culture and what a Help Desk Analyst does Community IT Voices: Robin Harris. Listen to an update interview about her past role as Cloud Technology Engineer and the ways Community IT supports career paths within and between our teams.