Saba Gebru

Saba Gebru is Vice President of Support Services, having previously served for seven years as the Director of Service Operations at Community IT. She leads the Support Services Department which is responsible for providing technical support to all Community IT partner-clients.

Saba is responsible for the strategic development of the Support Services Department and provides leadership to the director and managers. She is also responsible for the capacity, capability, and availability of staff resources across the Support Service Department.

Saba is passionate about coaching and mentoring staff.

Saba has over two decades of experience in IT service delivery, managing and overseeing IT departments, and supporting and coaching staff. She brings a deep understanding of nonprofit needs to her development of the Support Service Department team ethics and a passion for service delivery. She is particularly cognizant of the need for her teams to calmly address stressful situations, investigate and address technical problems, and quickly get IT tools back up and running smoothly.

Before Community IT, Saba worked for nine years at the Ethiopian Community Development Council and the Enterprise Development Group managing, overseeing, and leading both organizations’ IT departments.

Saba has a BS in Computer Information Systems. She is a Microsoft Certified IT Professional (MCITP) and certified in the Information Technology Infrastructure Library (ITIL).

Saba enjoys volunteering at local nonprofits, chasing after her boys, and hiking.

To learn more about Saba, and about working on a team at Community IT, please see our interview Community IT Voices: Saba Gebru