Community IT Voices: Robin Harris, Senior Help Desk Analyst

An interview with Robin Harris about her career switch from charter school tech coordinator to the Helpdesk at Community IT a decade ago, and how there is no such thing as a typical day on her team.

Video: Prepare Your Laptops for Takeoff

CEO Johan Hammerstrom, Steve Longenecker, Director of IT, and Phil Oswald Christano, Senior Engineer, discuss how Microsoft Autopilot saves time and money configuring laptops remotely.

Video: IT Management Fundamentals

In this popular video, CEO Johan Hammerstrom discusses IT Management from the leadership side. Don’t focus on the technology itself – learn how to manage that technology effectively.

Video: Microsoft Teams Telephony for Nonprofits

Join Sarah Wolfe and CTO Matthew Eshleman for a discussion on ditching your traditional physical office phones for Microsoft Teams telephony for nonprofits.

Building the Foundation for IT Innovation: Download This Guide.

This Community IT Innovators guide is now available online for viewing and sharing. Learn how to set your nonprofit up for successful innovation with a solid technology foundation.

How Do I Know If An MSP Is Right For My Organization? Download This Guide.

This Community IT Innovators guide is now available online for viewing and sharing. Take this short self-assessment to learn the pros and cons of the MSP model and whether your nonprofit could benefit from outsourced IT support.

Video: Nonprofit Cybersecurity – Balancing Best Practices, Budget, and Team Productivity

Join CTO Matthew Eshleman, CEO Johan Hammerstrom, and Peter Mirus of Build Consulting for a discussion on leadership challenges in managing nonprofit cybersecurity.

100% Remote Work Implementation With Microsoft Cloud Case Study

The Challenge: Large Organization Needed to Move to 100% Remote Work IT Support Quickly.

Blog: What Is An Employee Owned Company?

What is an employee-owned company/ESOP? Community IT is an employee-owned MSP provider to nonprofits with a positive, sustainable workplace and a healthy work/life balance. Learn more.

Video: Slack, Microsoft Teams, Zoom. What Works Best for Nonprofits?

Guests Maya Grigorovich-Barsky and Liz Glaser from America’s Promise Alliance with Johan Hammerstrom discuss collaboration tools that work for nonprofits.