Community IT Voices: Jose Antonio Peña-Rosales, Service Desk Manager

An interview with Jose Antonio Peña-Rosales discusses his career path, what Community IT does to support clients on days when they are under technology stress, and what it was like joining the help desk as an immigrant to the DC area.

Blog: Microsoft 365 Business Voice for Nonprofits

Microsoft 365 Business Voice for nonprofits offers many features for Office 365 subscribers that let you ditch a traditional office phone system. Here are some features and tips.

Blog: How to Enroll in Multi-Factor Authentication (MFA)

You know multi-factor authentication MFA is important, but how to you install it on your devices? Learn how and why this free step can be a crucial protection for yourself and your nonprofit.

Blog: Ransomware Security Tips for Nonprofits

Ransomware is malicious software which encrypts data until a large fee is paid to the attackers. You may think your nonprofit is too small to be targeted, but ransomware attacks increasingly are automated, putting all organizations at risk.

Blog: Microsoft AutoPilot Saves Time on Laptop Configuration.

Learn more about Windows Autopilot, coupled with Intune – a new way we have been deploying laptops remotely at many of our clients.

Blog: TechSoup Basic Security on the Cloud for Nonprofit Staff 101 with Matt Eshleman

Join an on-demand class on basic cloud security for beginners with our cybersecurity expert, Community IT Innovators’ CTO Matt Eshleman.

Blog: MSP501 Honored Community IT Innovators in 2021 14th Annual MSPs Ranked List

MSP501 Honored Community IT with a spot on the 2021 ranked list of top MSP providers worldwide, one of the only MSPs serving nonprofits to win.

Blog: Kaseya VSA Supply Chain Attack Update

The Kaseya VSA supply chain attack of July 2 has implications for many nonprofits using MSP IT support. Learn how to prevent ransomware hacks and protect your organization.

Blog: Digital Named Community IT Innovators Among Top 15 Best MSPs in Washington DC

Digital names Community IT one of the best 15 Managed Service Providers (MSPs) in Washington DC, out of 88 MSPs surveyed in the region, the only MSP exclusively serving nonprofits to win.

Community IT Voices: Robin Harris, Senior Help Desk Analyst

An interview with Robin Harris about her career switch from charter school tech coordinator to the Helpdesk at Community IT a decade ago, and how there is no such thing as a typical day on her team.