As an IT Business Manager, Emeka oversees client management with IT planning and management and service coordination for some of our clients. He provides client insight to support teams for more complex client issues.
The Community IT ITBM service provides an outsourced IT manager to clients at a reduced cost to hiring and having an IT manager on staff. These managers are a resource dedicated to matching technology solutions to clients’ business needs. To do this well requires an ongoing conversation with the client to continually understand their business needs, and then effective communication with client staff and leadership about the ways specific technology solutions can meet those business needs and how to budget for technology.
The ITBM makes recommendations on IT investments, training programs, maintenance, and licenses. They help the client be forward-looking, and act as a vendor-agnostic, trusted advisor with deep knowledge of the nonprofit IT software and platforms available. Because Community IT works in partnership with clients to manage long-term IT needs, the ITBM relationship with the client makes them a true asset.
Prior to joining Community IT Innovators, Emeka was an information specialist for an MSP and part of an internal IT Team as a System Support Specialist. He oversaw setting up, managing and troubleshooting the technology systems that a business uses to maintain computer and software networks of the companies he worked with in Abuja Nigeria.
Emeka has a bachelor’s degree in electrical-electronics Engineering from Caritas University Nigeria, moved to the USA and attained a master’s degree in Networking and Telecoms from Stratford University. Currently he is certified in Security+, CCNA, ITIL Foundations and Scrum Master.
Emeka lives in Alexandria, VA, and attends church in Woodbridge. He is part of the choir and an integral member of their media team. He loves to read, cook, dance and sing, play drums and guitar. His favorite sports team is Chelsea FC.
Emeka was interviewed for the Community IT Voices series about his career path from Nigeria and his daily activities troubleshooting and advising.
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